EmmaThe agreement
These terms are between you and [owner’s legal name and address] (“we”). By creating an account or using Emma, you accept them. If you don’t agree, please don’t use Emma.
What Emma is
Emma is a voice assistant for the Mac. She can act on your Mac and in your accounts when you ask her to: play music, manage your calendar and reminders, read and write mail and messages, work with files and more, depending on your plan. She asks for your confirmation before sending or deleting anything.
Your account
You need an account and a plan to use Emma. Keep your sign-in secure; you are responsible for what happens under your account. Each plan allows a set number of Macs: 2 on Pro, 3 on Max and 5 on Ultra.
Plans, trial and billing
- Every plan starts with a 7-day free trial. If you cancel before the trial ends, you won’t be charged.
- After the trial, your plan renews automatically every month or every year, as you chose, until you cancel.
- Payments are processed by Polar, our merchant of record, which is the seller on your invoice. Taxes are added where they apply.
- You can cancel any time from your account. Cancelling stops the next renewal; you keep your plan until the end of the period you paid for.
- We may change prices. If we do, we’ll tell you at least 30 days before your next renewal, and you can cancel before it applies.
- Refunds are covered by our refund policy.
Fair use and limits
Each plan has usage limits that keep Emma fast and affordable for everyone. If you reach them, Emma may slow down or ask you to wait until the limit resets.
Acceptable use
Don’t use Emma to break the law, to harm others, to send spam, to access accounts or data you’re not allowed to, or to attack or overload our service. Don’t resell or share your account. We may suspend accounts that do.
Answers can be wrong
Emma uses AI to understand and answer. Her answers can be incomplete or wrong. Check anything important, especially medical, legal or financial information, before you rely on it. You are responsible for the actions you confirm.
Your content
What you say and the content you ask Emma about stay yours. You give us permission to process them only to provide the service, as described in our privacy policy.
The software
We give you a personal, non-exclusive license to use the Emma app on the Macs allowed by your plan while your plan is active. Don’t copy, modify or reverse-engineer it except where the law allows.
Availability and changes
We work to keep Emma available, but we can’t promise it will never be interrupted. We may improve, change or remove features; if a change takes away something important you paid for, you can cancel and ask for a refund of the unused part of your period.
Liability
To the extent the law allows, Emma is provided “as is”, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have as a consumer that cannot be limited by contract.
Ending the agreement
You can stop using Emma and close your account at any time. We may suspend or close an account that breaks these terms, and will tell you why.
Changes to these terms
If we change these terms in a way that matters, we’ll tell you at least 30 days ahead. [Owner: add governing law and how disputes are resolved.]
Contact
Last updated: 2026-11-14